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Thursday, March 11, 2010

Knowledge Management Software

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Knowledge Management now is getting very high attention in Organizations. Since, nowadays turbulent economics with very high competition and unpredictable environment. Many Organization now focusing on how thet capture, store, retain, and share knowledge in Organization. However, Many Organization still confuses, what software that organization should installed to implement Knowledge Management?
knowledge management software

Bellows are recommended knowledge management software for your organization:
  1. Knowledge Power Solution that focused on the ITSM (IT Service Management), Service Management and CRM markets. The KPS solution typically deploys in inbound customer service desks to empower the agents or web self service users to draw from your Knowledge Base to answer questions regarding IT problems. Increasingly councils and local authorities are using information retrieval to answer generic questions and to help with solution managemen. Further information you can access here.
  2.  Interspire Knowledge Manager allows you to share information from your website or Intranet with an enterprise-grade knowledge base, reducing customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems such as shared folders and paper documents. Further information you can access here 

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