Like all technology projects, it is very important to have in place a process that allows you to measure the success of the project. There are a number of reasons for this; obviously the first is that nobody really wants to be associated with a bad project. The Flipside is that every person who wants a piece of a successful project, it is good for a career, good for your company and good for users.
This article provides some tips on how to measure the outcome of a knowledge management project.
* Complete detailed gap analysis. It is impossible to determine how successful the project is if you do not know what it is trying to solve that problem.
* Measure the use of knowledge management systems, especially in seeing how regular people who use them and whether they use again.
* Seek the opinion of users, while it is not very scientific it can be very useful. A high profile case studies that the internal is a great way to increase support for a project.
* Record details of what a department or a process such as post-installation. In particular, focus on how long it takes to complete the task and shows how this is enhanced by knowledge management.
* Establish who the power users and ask for their feedback and contributions. A knowledge management project live and die by the user, thus making them stay involved.
 Charlotter Alice,http://EzineArticles.com/?expert=Charlotte_Alice