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Sunday, October 31, 2010

Knowledge Management Implementation Measurement

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Knowledge Management Implementation  MeasurementMay your Organization have implemented Knowledge Management. However, the new question is emerged, that is How to measure the success of your Knowledge Management? This article reveal the answer.

Like all technology projects, it is very important to have in place a process that allows you to measure the success of the project. There are a number of reasons for this; obviously the first is that nobody really wants to be associated with a bad project. The Flipside is that every person who wants a piece of a successful project, it is good for a career, good for your company and good for users.

This article provides some tips on how to measure the outcome of a knowledge management project.

    * Complete detailed gap analysis. It is impossible to determine how successful the project is if you do not know what it is trying to solve that problem.
    * Measure the use of knowledge management systems, especially in seeing how regular people who use them and whether they use again.
    * Seek the opinion of users, while it is not very scientific it can be very useful. A high profile case studies that the internal is a great way to increase support for a project.
    * Record details of what a department or a process such as post-installation. In particular, focus on how long it takes to complete the task and shows how this is enhanced by knowledge management.
    * Establish who the power users and ask for their feedback and contributions. A knowledge management project live and die by the user, thus making them stay involved.

Reference:
[1]   Charlotter Alice,http://EzineArticles.com/?expert=Charlotte_Alice

1 comment:

  1. Why have you published, without permission or attribution, an image from our Knoco website? Especially given that the image is about implementation planning, and your blog post is about metrics?

    ReplyDelete