What is knowledge management?
Knowledge management is the process the company uses to measure the value of the intellectual value of each employee in the company. Moreover, it is the process used to evaluate and track key metrics associated with the organization of intellectual property can be used to create better services, products and value to shareholders of the corporation.
The tools used to manage information and knowledge varies between organizations, but more and more knowledge organizations hire managers to manage business processes for all stakeholders. These managers leverage knowledge management systems that track, store and index this information for reference assets by business managers, and employees. A simple example of this is probably a business manager is looking for a specific product development skill set. These managers can refer to knowledge management systems and research what might be appropriate or employees who have worked on similar products. This allows the company to improve internal resources quickly and help drive innovation and product development by finding the appropriate resources, with the right skills for the job in hand.
How does a new employee benefit management knowledge?
The existence of a knowledge management program can significantly accelerate the ability for new employees to get up to speed and become productive. Many organizations leverage the management system of learning, and wiki to help manage knowledge. In many cases, new employees will log on to the internal intranet and access these online resources for online training, and knowledge about specific areas related to their work on internal Wiki or intranet. By having this knowledge is managed in an organized format, new employees can get up to speed very quickly in their new roles.
Often times, this system will also have an online organizational structures that help new employees find the key employees who can assist them in things that are different subjects. Tools like these have proved very valuable for companies in the information age.
How can my company started to build a knowledge management system?
Many smaller organizations to mid-size also see the advantage of creating a knowledge management system to become more efficient. If you are in the process of trying to find the best way to approach this, you may find that this is a daunting job. You may not be able to hire a manager's time management knowledge but you still see the need.
To start, look at starting with a simple intranet and Wiki. Both technologies are very simple to implement. Your staff should be internal or outsourced IT can make you go in a few hours with a simple system. A choice of a partner is Media Wiki and Sharepoint Team Services from Microsoft.
Before you implement any system, just sit down and outline all the important information of your company take advantage of sales to customer service. This will get you started in creating a hierarchy of information or knowledge in setting up your Wiki or intranet.
The next step is to get your employees involved. Teach them how to send valuable information to their respective knowledge areas. This can be anything from the process flow diagram. Anything that can be re-used by other employees who may already be in digital form on the network.
Teach employees how to find information online. If they can use Google, they can easily use this tool. You are now on your journey, and can find the two devices were enough to manage basic information needed to run your business.
Matt Murren, http://EzineArticles.com/?expert=Matt_Murren